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Bombardier wasn't aware that Diligent BoardsTM could save so much of their time. Before they made the switch, all board packs were paper-based, featuring many pages of confidential information being shared between four committees and the Board.
Diligent Boards made this process faster and more efficient. As a result, Bombardier has saved countless administrative hours that would have gone to compiling, delivering and tracking paper-based packs. Beyond that, when they contact Diligent for technical support they are transferred to a French contact, so they could receive support in the language they are most comfortable speaking in.