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Secure Collaboration for Boards and Leadership teams

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Diligent Boards

Diligent Boards

The world’s leading solution to securely create, distribute, and collaborate on board meeting books and materials

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Diligent products provide the best of both worlds: the easiest user experience combined with world-class security. Your enterprise gets the security and control it needs, while your executives get the mobility and productivity they want.

Here are just a few of our exceptional clients.

case-studies

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We do our best to meet and exceed our clients’ high standards.

Here’s what they have to say about our efforts.

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    Chantal Robitaille
    General Director Legal Counsel, Bombardier
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    Stan Steeghs
    Corporate Secretary, MN
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    Rob Bellhouse
    Company Secretary & Head of Legal, Lonmin

What our customers are saying

The 24 hour support teams are excellent.

- Zekiye

Jun 24, 2016

The process of implementation for Diligent has been very smooth, everyone is very helpful and care to their customer's needs.

- Irvan

Jun 24, 2016

Frankly some of the best phone support I've ever had.

- David

Jun 24, 2016

Kudos for not having a phone tree.

- Paul

Jun 23, 2016

I am extremely impressed, and pleased, with both the professionalism and responsiveness that I experienced. Very well done and kudos to your staff and organization.

- Anthony

Jun 22, 2016

Overall, a pleasure to deal with Diligent.

- Rowland

Jun 21, 2016

Excellent, prompt polite customer service. Thanks!

- Stephen

Jun 20, 2016

Thrilled that Diligent answered with a live person and resolved my problem immediately. I was in my board meeting and would have not been able to continue/contribute without your excellent…

- Tina

Jun 20, 2016

Tina was awesome!!!! She explained everything to me in a calm, patient and understandable manner. I cannot say enough how impressive the client support services are at Diligent. I couldn't…

- Theresa

Jun 17, 2016

Great, friendly service yet again!

- Andrea

Jun 16, 2016

The support specialist was very courteous and helpful. He stayed on the line while I tried his suggestion to fix the problem. I was very happy with the assistance he…

- Laurie

Jun 16, 2016

AWESOME SERVICE!!!

- Linda

Jun 15, 2016

Greg was extremely helpful and polite. He solved the problem quickly and efficiently. Great customer service.

- Cynthia

Jun 15, 2016

I am new to Diligent and so far I am very pleased.

- Denise

Jun 15, 2016

Your technician identified my problem immediately. The call and solution took only 5 minutes.

- Francis

Jun 14, 2016

Great job! Thanks for making it easy and painless to call.

- Dora

Jun 14, 2016

Always thorough and PATIENT! Much appreciated.

- Marty

Jun 10, 2016

Support was first class, polite and great kindness.

- Jocelyn

Jun 10, 2016

Great customer service! Thank you!

- Judy

Jun 10, 2016

I was very surprised when the tech called me. She saw that I was having a problem signing in and called me to help. THAT IS SUPER SERVICE!!!!!!! THANK YOU

- Tom

Jun 10, 2016

The Diligent support team is always very helpful - it is a pleasure to deal with them.

- Brenda

Jun 8, 2016

Always good Support service :)

- Rodney

Jun 8, 2016

I have never had such a wonderful customer service experience.

- Rachel

Jun 7, 2016

Thank you for your timely answer and assistance. Zero issues to communicate and a 5 out of 5 on the service. Thanks.

- Brenden

Jun 7, 2016

Jared was very polite, professional and knowledgeable - wonderful customer service - thank you.

- Rob

Jun 7, 2016

Thanks so much. This was a refreshingly prompt friendly and supportive experience. Great job.

- Nancy

Jun 6, 2016

The service was excellent, very helpful and friendly.

- Kent

Jun 3, 2016

I am ALWAYS impressed by Diligent's support team. Excellent service; fantastic product.

- Allan

Jun 2, 2016

I have used the support line several times. Everyone is so warm, friendly, and professional. Fabulous customer service!!

- Linda

Jun 2, 2016

I am so happy that I was able to call at such a late hour of the night!

- Denise

Jun 2, 2016

I never cease to be amazed at how wonderful your team is.

- Susan

Jun 2, 2016

I wish other companies we work with were this responsive! I can't think of anything you could do better and couldn't be more pleased with the level of service and…

- Michelle

Jun 1, 2016

Thanks for the great experience with Diligent which has saved the world with less paper being wasted and also cost of couriers and time sorting, stapling, couriering paper copies. Ben…

- Raylene

Jun 1, 2016

It was perfect and very efficient! Thank you

- Madeleine

Jun 1, 2016

The Diligent team have been fantastic to work with and I would highly recommend them to any company.

- Kelly

Jun 1, 2016

Excellent, knowledgeable and patient customer service. Very pleased!

- Sonja

Jun 1, 2016

The enthusiasm and easy-to-understand training sessions have made it so easy for me and the board to pick this up quickly. Also, this weekend I rang the help desk several…

- Tia

Jun 1, 2016

Really excellent help desk, so efficient and knowledgeable.

- Nadine

May 31, 2016

Today's support was outstanding. I locked myself out of Diligent accidentally and the Support Representative rang me before I even had a chance to ring Diligent. Very impressive.

- Sibylle

May 29, 2016

Diligent has made a significant contribution to the efficiency in the Corporate Governance Office. We have received extremely positive feedback from the Board.

- Catherine

May 27, 2016

Best customer service I have experienced than any other company.

- Lynn

May 26, 2016

Outstanding service

- Lynn

May 26, 2016

Great customer relationship management!

- Amanda

May 26, 2016

GREAT customer service - THANKS!

- Carolyn

May 25, 2016

I have to commend the Diligent Boards team especially our account relationship manager. Her response time is phenomenal and I usually get a response within 24 hours of logging an…

- George

May 25, 2016

Always delighted with the support - first class service every time!

- Margaret

May 24, 2016

Juan did a great job getting me all set up.

- Charles

May 24, 2016

I always find the NZ team is very helpful and offer very professional service. I always feel comfortable speaking with them. Thank you.

- Philomena

May 24, 2016

Your support is always excellent in all respects. Keep up the good work!

- Gary

May 23, 2016

Love love love your support system.

- Anne

May 23, 2016

Excellent, prompt, courteous and professional service. Extremely pleased.

- Pat

May 23, 2016

Diligent has already exceeded our expectations. Our customer experience from the start has been fantastic!

- Andrea

May 22, 2016

Glynis figured out my problem right away and had me up a running in no time. Great service!

- David

May 20, 2016

Diligent Tech Support staff are very friendly and take extra steps to ensure client's needs are met to satisfaction. Keep up the great work!

- Rena

May 19, 2016

This was my 2nd time using Diligent Support and both times were excellent service. This time I was working with Cheryl and she was very polite, understanding and helpful. Thank…

- Lisa

May 19, 2016

I love the diligent program. Super user friendly and everyone is always very responsive and great to work with.

- Cathy

May 18, 2016

Very positive experience. Very helpful. Efficient. Very satisfied.

- Kim

May 18, 2016

Response time was great especially given it was late and the weekend.

- Linda

May 18, 2016

We've been using Diligent for 2 years now and always receive all positive feedback from our end users.

- Joana

May 18, 2016

Paulina is a star. Thanks for all your help.

- Rosemary

May 18, 2016

My experience was an example of how customer service should be applied by all companies. Very impressed.

- Liz

May 17, 2016

Always so far happy with the service and how promptly our queries are answered.

- Sue

May 17, 2016

I called Diligent tech support from London at 3 am and surprisingly to me was able to get tech support.

- Randall

May 17, 2016

Perfection, as always. I wish every company operated its support line the way you guys do.

- Shannon

May 16, 2016

Nancy was an excellent teacher. She is always available, polite, friendly and professional. She knows the product by heart. All board members were satisfied and they already started to use…

- Odette

May 13, 2016

Your folks on the Diligent Support Line are rock stars!

- Angela

May 13, 2016

Raydell was very knowledgeable, personable and I was very satisfied with my contact with him.

- Michelle

May 13, 2016

Your support services are the best out there. Bar none.

- Thomas

May 12, 2016

Your help desk staff are amazing.

- Kirsten

May 12, 2016

Team Orange and Lauren have provided exemplary levels of service and support. The process was seamless. The technical support team is, with out a doubt, the best in ANY industry!

- Lourdes

May 12, 2016

The Diligent platform works very well, we could upload additional documents at the last moment and save on time.

- Amit

May 12, 2016

Awesome customer service -- responsive, polite, professional. I can't think of another customer service that I've had with any company (credit card, bank, online merchant, etc.) that has been as…

- Jon

May 12, 2016

Have received only positive comments from the directors who have been using the tool so far. From an administrative point of view the tool is very intuitive and easy to…

- Carmen

May 12, 2016

Very happy each time I've had to call customer services - thank you!

- Tricia

May 11, 2016

The customer service representative I spoke with was very helpful and solved my problem easily. He was very polite and I really appreciated his help. Thanks

- Linda

May 11, 2016

Patrick was invaluable. His prompt assistance and product knowledge was invaluable in making this transition go so smoothly.

- Denise

May 11, 2016

Help desk is AWESOME, always have immediate answers to my questions.

- Cathy

May 10, 2016

Excellent service and support, and very good training.

- Ruth

May 10, 2016

Excellent service and prompt and attentive to my requirements. I felt I was being treated as a customer should be treated.

- Karl

May 9, 2016

I always receive such great service when I call!

- Lori

May 9, 2016

Excellent product delivered by an excellent team who obviously know their product and enjoy their work. David is a consummate professional who has been a pleasure to work with.

- Louise

May 9, 2016

Quite surprised when someone called me after trying to log in a few times. Good to know that help is out there when needed. Great service.

- Eneleata

May 9, 2016

Brilliant quick service and Pauline who called me was lovely, helpful, attentive and efficient.

- Adnan

May 9, 2016

Very (!!!) helpful service delivered with patience.

- Dick

May 5, 2016

Each time I have contacted the help team, I have always been taken care of promptly and the problem resolved.

- Sonia

May 5, 2016

The product is working great and the Executive team is excited to be paperless.

- Jana

May 5, 2016

Jared was most helpful! I was thoroughly impressed with the service I received. Thank you!

- Lindsay

May 5, 2016

Excellent service and support as always.

- James

May 5, 2016

I appreciated being able to call after usual business hours.

- Mary

May 4, 2016

Very happy with my first experience.

- George

May 4, 2016

The person who assisted me was excellent!

- Daniel

May 4, 2016

First time I ever called. Very, very impressive!!!!!

- Jeff

May 4, 2016

Great support as always - Diligent is amazing!

- Kathleen

May 3, 2016

In my experience your help desk contacts are always very knowledgeable and practical in resolving issues.

- Adam

May 3, 2016

Every time I have called, the service has been exceptional. Thank you.

- Cheryl

May 3, 2016

Manny is the BEST! With Manny and also with the technical support line, whenever I call in, I always get the very best imaginable customer service. Not even kidding. Your…

- Kat

May 2, 2016

Patrick and Aditi were very responsive to our needs and our Board meeting went off without a hitch. We are very pleased with Diligent.

- Judy

May 2, 2016

Daniel was very helpful and went the extra mile to solve my problem.

- John

May 1, 2016

Thank you for your constant attention to detail and good customer satisfaction. You people are the best at what you do! Thank you!!!

- Sandy

Apr 29, 2016

Solved my problem in 30 seconds or less! Incredible software!

- Diane

Apr 29, 2016

I would particularly like to highlight how impressed we have been with the level of service provided by Vincent. His assistance has been invaluable in terms of training for both…

- Julie

Apr 29, 2016

Jared was fantastic! It was an excellent first experience with the support line.

- Greg

Apr 29, 2016

As always, a great experience from calling Diligent! Many thanks!

- Jim

Apr 28, 2016

Diligent is the best in customer service. Quick and accurate responses every time; and so nice to work with. Thank you!

- Kathleen

Apr 28, 2016

Your customer support is superb! Thank you!!

- Sandy

Apr 28, 2016

Keep up the great customer service!!! Each rep I have spoken to has always been polite and professional.

- Renee

Apr 28, 2016

Atena provided excellent + swift assistance. It was a real pleasure working with her to solve my problem.

- Werner

Apr 28, 2016

This was a great service call! I was informed that my boss had locked himself out and then was able to get the password reset done quickly and easily. Thank…

- Andrea

Apr 28, 2016

I have always been happy with the service I receive from Diligent support. Gian was very polite and professional.

- Vicki

Apr 28, 2016

Fabulous service. I received an e-mail response almost immediately. Very pleased!

- Barbara

Apr 28, 2016

All the Diligent personnel I've had contact with are extremely efficient and courteous. They are a pleasure to speak with and always quickly assist.

- Terrye

Apr 27, 2016

Tina was very very quick and also very quickly picked up on the fact I was in a mad panic rush before a meeting. Great service.

- Edward

Apr 27, 2016

I am very impressed with the quality of the product and the customer service. Our Board was equally impressed. Thanks to all.

- Stephanie

Apr 26, 2016

Love your support system - great people, practical and lovely to deal with :)

- Anne

Apr 25, 2016

The representative who assisted me was very knowledgeable and helpful.

- Clare

Apr 25, 2016

Very quick and professional service. Thank you - never a hassle to get help with Diligent.

- Julia

Apr 25, 2016

The support center has been great every time I call with a question. Very friendly and helpful with my issues.

- Dena

Apr 25, 2016

I was very grateful that your customer service is available 24/7. I was working on a Saturday to meet a deadline.

- Jill

Apr 25, 2016

The individual who helped me was one of the most professional, knowledgeable, patient, polite, thorough, effective, customer support representatives I have ever experienced.

- Jim

Apr 22, 2016

Every interaction I've had with Diligent Support has been great! Many thanks!

- Jim

Apr 21, 2016

The Customer Support Specialist that supported me on this call was great! Kudos to her as I had a pretty basic question but she didn't make me feel silly for…

- Amie

Apr 20, 2016

Excellent customer service!

- Wendy

Apr 20, 2016

You have an excellent customer service department. Each rep I have spoken to has been very professional and knowledgeable. Thank you!

- Brenda

Apr 20, 2016

Excellent as ALWAYS

- Lourdes

Apr 20, 2016

Fast response. Excellent service.

- Robert

Apr 20, 2016

Great first service experience - brilliant!

- Julie

Apr 19, 2016

Diligent support has been excellent. It is by far one of the best features of Diligent. The customer service is knowledgeable and helpful. Very pleased with our service.

- Gayle

Apr 19, 2016

The best customer support experience that I have had in a long time.

- Fred

Apr 19, 2016

I was very pleased with the support I received from Cheryl. She did not waste any time in resolving the problem and at the same time, she was very polite…

- Robert

Apr 19, 2016

Thanks for excellent customer service!

- Tricia

Apr 18, 2016

I had a great experience and I received excellent tech support. Thank you very much. Great Job.

- Travis

Apr 18, 2016

I was very happy with the support provided.

- Alec

Apr 16, 2016

Excellent service and very pleasant customer service officer

- Belinda

Apr 16, 2016

Jared was very helpful and patient. He walked me through every step of the process. He was great!

- Amy

Apr 15, 2016

The customer service person who attended to my call was excellent. Very friendly and helpful and fixed my problem straight away.

- Emma

Apr 15, 2016

The CS rep I worked with just now was fabulous. Very patient, very reassuring. I really appreciate the assistance.

- Cheryl

Apr 15, 2016

Response and support was excellent! Time is precious, so I really appreciate how quickly my issue was resolved.

- Brenda

Apr 15, 2016

Wonderful guidance from support staff. Thank you!!!!!!

- Maria

Apr 14, 2016

Juan was AWESOME. He lead me quickly to what I needed.

- Joanne

Apr 14, 2016

Your support so far has been great. I am impressed how fast calls are answered and how knowledgeable the reps are. Thanks!

- Teresa

Apr 13, 2016

Service could not have been better thanks!

- Sandra

Apr 13, 2016

The implementation of Boards has gone very well. Our Board and Executive have embraced it. Overall, it has added great value to the efficiency and effectiveness of our governance decision…

- David

Apr 12, 2016

Your company's representative was very professional and customer oriented. Great job!

- Mike

Apr 12, 2016

The young man who assisted me was VERY patient, kind and engaging. A great communicator who LISTENS well! You're lucky to have him.

- Lynnette

Apr 11, 2016

Natacha was AWESOME!!! She provided excellent client service. Thank you!

- Evelyn

Apr 11, 2016

Love Diligent. Thanks very much!

- Shannon

Apr 11, 2016

First time calling the support line - the person who I spoke to helped me resolve my query quickly and was proactive in capturing more contact details from me to…

- Alison

Apr 11, 2016

My customer support specialist was awesome! He was ahead of the game for my task. I appreciated his patience and knowledge.

- James

Apr 11, 2016

Keep up the great service. Makes all the difference.

- Mary

Apr 11, 2016

Service is the best. Keep up the good work.

- Mary

Apr 11, 2016

Natacha assisted me and was very friendly and helpful. She even called me back a few moments after our conversation to provide additional clarification. I really appreciated that she took…

- Natalie

Apr 11, 2016

Nice job. Very good customer support for this issue.

- Stephen

Apr 11, 2016

Diligent is a great tool - please keep on doing a good job.

- Johannes

Apr 11, 2016

Our first meeting went very well. All the Directors and Executives made a smooth transition from paper to electronic. Very pleased with results.

- Sharon

Apr 8, 2016

Daniel was outstanding! Reassuring, efficient, articulate, knowledgeable, positive.

- Lisa

Apr 7, 2016

This is the best help desk experience I have ever had. The help desk initiated support by phoning my cell phone and then calmly talking through the issues and giving…

- Don

Apr 7, 2016

I'm impressed with the security, that you locked the account and then called to verify that I was the person trying to access the account.

- Jim

Apr 7, 2016

Great service as always. Can't fault a thing :)

- Niqui

Apr 5, 2016

Customer representative did an excellent job in responding to my request.

- Ron

Apr 4, 2016

My team representative, has been fantastic to work with from beginning conversations about the product all the way through to implementation and follow through. Diligent has made my life so…

- Amy

Apr 4, 2016

Overall, GREAT tool and transition!!

- Linda

Apr 4, 2016

Customer service has been very good.

- Pauline

Apr 4, 2016

A big thanks to the fellow who was so patient and helped me early on a Sunday morning.

- Gordon

Apr 3, 2016

Carrie has been superb and fantastic. She is always there and ever willing to help which has made our process of accepting Diligent Boards a wonderful experience.

- Manoj

Mar 31, 2016

Diligent service has, by far, been the most responsive and customer friendly I have ever experienced with a vendor. It is truly a pleasure to work with Diligent and we…

- Erin

Mar 31, 2016

Our overall experience using Diligent is great and saves us a lot of time in creating and distributing the documents.

- Paige

Mar 31, 2016

The service provider knew his stuff and was very professional in providing the necessary advice.

- Michael

Mar 31, 2016

I was very, very satisfied with the assistance I received. I never requested assistance before. If I need help again, I will be sure to call for help. Thank you!

- Dorothy

Mar 31, 2016

I think the support that the directors and I have been getting is excellent. Jenny responds to emails as if we are the only customer she is waiting to assist.

- Mojabeng

Mar 30, 2016

I always receive fantastic assistance from the support representatives.

- Lynnette

Mar 28, 2016

You provide a wonderful service that is a great productivity enhancement.

- Patrick

Mar 28, 2016

Juan was SO HELPFUL! Thanks for your continued support!

- Kelly

Mar 28, 2016

I can't praise you folks enough! All you representatives are outstanding, but I have a VERY special thank you for Cheryl. She went above and beyond to support my Phoenix…

- Helen

Mar 25, 2016

I've heard from my fellow directors that your support is excellent but over 3 years I've never had to use it.... Today's experience confirmed that it is excellent.

- Wayne

Mar 24, 2016

The support is always just a phone call away with the solution to my problem!

- AnnMarie

Mar 23, 2016

Excellent service - I really liked that I could talk to someone and it was easy to get through - thank you for sorting out the problem so quickly.

- Catherine

Mar 23, 2016

I was incredibly impressed by the services offered during the implementation process. Our Customer Success Manager, was attentive and sensitive to our requirements, actioned all requests immediately, and explained the…

- Peter

Mar 22, 2016

I always receive excellent service when calling in! Thanks!

- Karin

Mar 22, 2016

Gian was very professional and most helpful. My boss is on a very tight schedule over the next several months and Gian was very quick to resolve her sign on…

- Elsa

Mar 22, 2016

Very attentive to my issue and quick to help get it resolved! Thank you!

- Jenny

Mar 22, 2016

I called twice in a few minutes and both occasions were wonderful. Great people who are truly interested in solving problems.

- Robert

Mar 22, 2016

Your support team is wonderful. Thank you.

- Cheryl

Mar 22, 2016

Juan was great and saved me hours of work - also explained what he was doing so that I can do myself if need by in future. Thanks!

- Eva

Mar 21, 2016

The commitment to operational understanding by the user is impressive and is probably the best feature of Diligent. It is great to not only have the tool but be assisted…

- Mark

Mar 20, 2016

Exceptional service and support, thank you Eric!

- Jane

Mar 19, 2016

The support provided by Diligent has been excellent, as is the product. I wouldn't change a thing.

- Larry

Mar 18, 2016

Some of the ~BEST~ support I've ever experienced!

- Tom

Mar 17, 2016

I think Diligent is a "well-oiled, well-ran machine" in terms of customer service. The support staff are oriented, thoughtful and polite and I always feel like I'm receiving concierge service…

- Tammy

Mar 17, 2016

Service is wonderful as usual

- Tony

Mar 17, 2016

The service was truly remarkable and better than the help I get from my internal help desk, Well Done!

- John

Mar 15, 2016

This is a phenomenal product that has had a profoundly positive effect on how our board functions.

- Shirley

Mar 15, 2016

Paul was exemplary in his customer service and knowledge of the product. Appreciate his support!

- Shahe

Mar 15, 2016

Great, speedy, friendly Support - congratulations

- Lucia

Mar 15, 2016

Excellent customer service yet again - Glynis was most helpful in resolving my issues.

- Roshi

Mar 14, 2016

I was very happy with the level of help I received and that is great to know for any future issues we might have - so glad there is a…

- Liane

Mar 14, 2016

I never even called to get help...they must have figured out that I was having a hard time with my password and called ME! Great service.

- Meg

Mar 14, 2016

Thank you for 24/7 availability. I've called 2 x in the last year and I think both were weekends.

- Clay

Mar 14, 2016

My rep, was very knowledgeable and communicated with fun, professional ease. He didn't over-talk the customer and didn't come off as defensive when the customer had trouble understanding; because of…

- Tammy

Mar 14, 2016

The agent I spoke with was professional, patient and extremely kind. I was very pleased with the assistance provided.

- Carolyn

Mar 11, 2016

This Diligent Support Representative was very polite, friendly and helpful. Thank you.

- Shirleen

Mar 11, 2016

You guys are fantastically accessible. You made the transition smooth and enjoyable.

- Vanessa

Mar 10, 2016

Our use of Diligent has been great and the training we received fantastic. I felt completely confident using Diligent after the training. We have a few (internal) kinks to work…

- Jennifer

Mar 10, 2016

Representative was polite and courteous! Even her tone of voice was soothing!

- Tina

Mar 10, 2016

A+ customer service and professionalism

- Michael

Mar 10, 2016

The support person who helped me today was fast, friendly and very professional. Great job.

- Dena

Mar 8, 2016

Always a lovely experience dealing with your help desk, great service.

- Denise

Mar 7, 2016

I always appreciate the quick and efficient response. Thank you

- Mark

Mar 7, 2016

Khalid was fantastic from beginning to end and we could not have hoped for better training and user experience. He delivered comprehensive training and was always available to answer any…

- Nicholas

Mar 7, 2016

Paul provided excellent service. He walked me through what I needed to do and made it very simple. I was very pleased with his response.

- Bill

Mar 6, 2016

Very patient customer representative. I appreciate the timeliness of the response.

- Camille

Mar 4, 2016

I just want to say how amazing your entire customer service division is. There has not been one incident when I haven't been able to have an issues resolved...and always…

- Stella

Mar 4, 2016

I am new at using Diligent but your support team are always very helpful and great to work with. thank you

- Diane

Mar 4, 2016

Patrick has without a doubt been my savior in this transition process. His quick, thorough response to any questions or panic situations I may experience is peerless. Please know that…

- Noell

Mar 4, 2016

Ben has made the whole process so easy. I like his relaxed, yet professional style and I feel very comfortable contacting him with inquiries. The Directors seem very happy with…

- Sue

Mar 2, 2016

Service of your support center continues to be outstanding.

- Chester

Mar 1, 2016

The customer service is the best that I have ever experienced.

- Greg

Mar 1, 2016

Diligent is awesome!!

- Mary

Mar 1, 2016

I have been extremely happy with Diligent and the service that you provide. Thank you for making my life easier.

- Debbie

Feb 29, 2016

Service was perfect. Thank you.

- Deb

Feb 28, 2016

Diligent is easy to learn & work with & has significantly reduced the preparation time required to create an e-Board Book.

- April

Feb 26, 2016

Ramone was fantastic. He spent over an hour on the phone with me and my associate who I was instant messaging with to resolve our problem with a large file.…

- LaVon

Feb 25, 2016

My Customer Service Manager, was fantastic throughout the implementation stage. He put all staff and Board members at ease during their 'orientation' sessions and was friendly and helpful. The help…

- Lindsey

Feb 25, 2016

I think your customer service is top of the line. I am always confident of getting the help I need with the results I need. Thank you for making that…

- Kathleen

Feb 25, 2016

I find the representatives who answer my calls extremely knowledgeable and friendly. The only way they could improve is to call me and give me my answers before I even…

- Barbara

Feb 25, 2016

Didn't even have to ring, Support picked up that I had locked myself out and called me. Excellent Service

- Francis

Feb 24, 2016

The Diligent representative I spoke to on Saturday was extremely patient and friendly while answering all my questions. I then received a follow up email on Sunday and an email…

- Amy

Feb 22, 2016

As always, thank you ALL for making our experience in using Boards so smooth.

- Anne-Marie

Feb 22, 2016

Very pleased with the level of customer service I received. Could not have asked for a more courteous and knowledgeable representative.

- Suzy

Feb 22, 2016

This process has simplified and enlightened my professional life. I can't be more happy with the transition - and the Diligent team is incredible.

- Valerie

Feb 19, 2016

Very nice support staff every time I ring. Thank you!

- Debra

Feb 19, 2016

I have been involved with electronic board paper systems since 2000, in the capacities of COO, CEO, Company Secretary, Director and Board Chair in several organisations - Diligent is by…

- Jeff

Feb 19, 2016

We are thrilled with the staff at Diligent Boards.

- LaVon

Feb 18, 2016

Congratulations - you have nailed it. Well done and thank you.

- Nihal

Feb 17, 2016

Of all of the company web sites that offer Customer Support you folks are # 1 in my book. Thanks.

- Christian

Feb 15, 2016

The service I got was excellent. Thank you again.

- Renuka

Feb 15, 2016

24 hrs service can't be any better. Thanks to the support team's immediate assistance.

- Yorene

Feb 15, 2016

The ease of our roll out has exceeded my expectations. The training I received was very good and it was also extremely helpful to have Ben train each of my…

- Shelley

Feb 14, 2016

So thankful for the 24/7 assistance. Technician was patient, polite and charming! Thank you again!

- Mary

Feb 12, 2016

Your helpline staff is ALWAYS friendly and efficient - and patient!

- Maureen

Feb 12, 2016

We love Diligent Boards. It's so much better than the board portal we used years ago. I use numerous other portals for the many boards on which my boss serves…

- Natalie

Feb 12, 2016

The diligent support team has exceeded my expectations. I was thoroughly impressed with the support we received. Diligent is new to our Company and so far each rep I have…

- Renee

Feb 12, 2016

ALWAYS great service. Diligent has a great team and they continue to provide the best service and the associates are always so professional, polite, very informative and really know their…

- Sharon

Feb 11, 2016

Whenever I have called the helpline the staff have always been very helpful and able to answer all my questions.

- Serpil

Feb 11, 2016

Love that I can call at anytime. Awesome service!

- Tricia

Feb 9, 2016

Well done. Count me as one more satisfied customer. Thanks again.

- Gerry

Feb 9, 2016

Always excellent customer service!

- Karin

Feb 9, 2016

I appreciated the help on the phone this morning. The representative was so patient and reassuring. Using Diligent takes some of the anxiety out of supporting our Board of Directors…

- Rebecca

Feb 9, 2016

Always an excellent response and resolution to the problem. Thank you.

- Clare

Feb 8, 2016

Best telephone customer service I've ever experienced!

- Patricia

Feb 8, 2016

I love your support - everyone I have talked to has been excellent - just excellent.

- Allison

Feb 8, 2016

The support team has been excellent in their support whenever any issue has arisen and has been excellent in responding quickly and efficiently even on the weekend. I have been…

- Murielle

Feb 8, 2016

Best service line I have run into.

- David

Feb 7, 2016

Very prompt response on a Sunday morning.

- Pia

Feb 7, 2016

Excellent customer service! The best Customer Support of any company I've ever used! Excellent product!

- Heidi

Feb 7, 2016

Excellent consistent service as always.

- Kathryn

Feb 7, 2016

Diligent is a great tool. I am board chair of two public companies and all our members like it a lot.

- Jeffrey

Feb 4, 2016

The 24 hour support line is very helpful and efficient. My issues are always resolved immediately! Thank you for your continued support. I certainly would recommend Diligent Board books to…

- Audrey

Feb 4, 2016

I was very pleased with the technician. He was very polite and understanding. He stayed on the phone through the whole process. He spoke to me so I could understand…

- Denice

Feb 4, 2016

The Engineer was AWESOME, thorough, knowledgeable, the BEST.

- Felecia

Feb 4, 2016

A fantastic service getting password reset late in the evening NZ time. Thank you.

- Sara

Feb 4, 2016

Thank you for being so wonderful - I love using your product/service.

- Niqui

Feb 3, 2016

Great help desk -- thanks again!

- Kathryn

Feb 3, 2016

Your assistant was excellent, he walked me through several procedures and screens with ease and skill. It was complex for me but very concise and analytical for him. Excellent employee.

- Robert

Feb 3, 2016

Excellent service as always - loved talking to someone in New York.

- Jenny

Feb 3, 2016

As a first time user, very happy with the support provided on the phone and in person.

- Leanne

Feb 3, 2016

Assistance was very fast and identified what my issue was quickly and resolved it.

- Stephen

Feb 1, 2016

Your phone staff are ALWAYS very helpful.

- Melissa

Feb 1, 2016

The representative was very professional and pleasant to work with, as well as patient. Thank you

- Jack

Jan 31, 2016

I was very impressed you initiated the call after seeing I was having log on problems. That's great service.

- Graham

Jan 29, 2016

Thank you to my new friend in New York who helped out an Aussie.

- Lucy

Jan 28, 2016

As always, the customer service is excellent.

- Janet

Jan 28, 2016

This is the first time I had to call...the lady who I spoke to was very helpful and very professional...she represented your company very well thank you.

- Derek

Jan 28, 2016

The customer service is brilliant!

- Musama

Jan 28, 2016

This is the second occasion I have had to use the support service and again I could not make any suggestions to improve the service. I appreciate the patience and non-paternalistic…

- Sue

Jan 27, 2016

Fantastic service as always - just really enjoy working with such an amazing platform - finally something that actually does what it says it does and is utterly user friendly.…

- Niqui

Jan 27, 2016

Great customer service, very fast, super efficient and very polite and friendly.

- Danielle

Jan 27, 2016

Top shelf help!

- Wayne

Jan 26, 2016

I greatly appreciate the pro-active call made by tech rep when my account locked.

- Stephen

Jan 26, 2016

You all rock!

- Jean

Jan 25, 2016

Diligent customer support was fantastic- fixed my problem and was nice to work with.

- Tomoko

Jan 25, 2016

The representative who helped me today was amazing. Highest commendations!

- Kat

Jan 25, 2016

The agent I spoke with was professional, patient and extremely kind. I was very pleased with the assistance provided.

- Carolyn

Jan 24, 2016

I am very impressed with everything about the company. Aditi was patient, kind and very careful as she determined what the problem was. She is marvelous

- Margaret

Jan 23, 2016

Excellent customer service. She was very pleasant, thorough and followed-up with results. I am very pleased.

- Diana

Jan 22, 2016

Amazing support and "with a smile" I could feel over the phone. Very impressed. Thank you so much.

- Melissa

Jan 22, 2016

I appreciate that someone is available at odd times, and that I don't have to go through a phone tree to get a human. Ramone was enthusiastic, quick, and helpful.…

- Kenley

Jan 21, 2016

Exceptionally pleased that your representative offered to stay on the line until he was sure everything was working properly. Well done, folks.

- Pat

Jan 21, 2016

As always, Diligent customer service is responsive and helpful.

- Rebecca

Jan 21, 2016

You guys are perfect! You are always so helpful, knowledgeable and very friendly. I couldn't do my without you! Thank you for always being so supportive and patient with me!…

- Sharon

Jan 20, 2016

Rangan was very helpful and was very cooperative to solve the problem.

- Ellen

Jan 20, 2016

As always fast and efficient service from Diligent.

- Lesley

Jan 20, 2016

My experiences with Diligent have always been positive, your telephone support is excellent. The respondents are courteous, patient and very instructive.

- Larry

Jan 19, 2016

Great customer service! Very friendly and helpful!

- Martin

Jan 19, 2016

Perfect Support!

- Rudolf

Jan 19, 2016

I made my call late at night; was truly impressed by the immediate response and very quick resolution of the problem.

- Christine

Jan 19, 2016

As always polite, supportive and helpful instructions.

- Penny

Jan 19, 2016

Always amazed at the customer services and just how "logical" Diligent Boards is.

- Terri

Jan 18, 2016

First time I called and my problem was solved within 30 seconds. Very impressed.

- Jeanne

Jan 18, 2016

Very polite customer service always.

- Katrina

Jan 18, 2016

Very pleased to have everything explained and resolved so promptly given it's a Sunday afternoon at 4pm. Thank you.

- Judith

Jan 17, 2016

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