Secure collaboration for Boards and Leadership teams

of information and collaboration. Securely.

Our Products

Our goal is to design products that are more useful. We start by carefully studying the way humans interact with technology. Then we test. And re-test. Until we know for sure we have the most elegant solution possible – one that’s easy to configure and adapt based on your needs. It’s why our board portal is the most intuitive way to improve communications and decision-making. At the same time, it delivers practical advantages like cutting production costs, supporting sustainability goals, and saving administrative and IT time and costs.

Diligent BoardsTM

  • Advance the Meeting Process

    Smarter workflow improves how board packs are created, structured and delivered. That way, users can spend more time making quality decisions.

  • Improve the Board’s Access

    Going far beyond simple access to meetings, materials and logistics, Diligent BoardsTM enables users to find search terms, updates, notes and prior links.

  • Execute Paperless Decisions

    Diligent BoardsTM streamlines the voting, approval and assessment process through highly customizable tools and by expanding the ability to view outstanding board actions and voting progress.

  • Unify the Online-Offline Experience

    Whether users are online or offline, they never leave the app. There are no downloads that need cleaning up later, and notes made offline sync seamlessly when users are back online.

  • Minimize Board Exposure

    Strictly enforces your organization’s document retention policies through features such as centralized removal of notes and the archiving of clean board packs after each meeting.

How You Can Benefit

Here's how our board software can help your board and executives deliver better results. Confidentially.
  • woman_with_tabletAdministrator

    • Administrator
    • Streamline workflow with powerful tools to produce board materials and define user rights, providing you and your board with support throughout the process.
    • learn more

  • Board_memberBoard Member

    • Board Member
    • Provide immediate, secure access to board materials and director comments for more effective leadership and informed decision-making, and to help users meet their fiduciary responsibilities.
    • learn more

  • C_LevelC-Suite

    • C-Suite
    • Give your board and leadership teams the mobile information and tools they need anywhere, whether offline or online, to maximize both their time and value for the organization.
    • learn more

  • Corporate_SecCorporate Secretary

    • Corporate Secretary
    • Streamline workflow with powerful tools that securely produce, update and facilitate delivery of board information, providing you and your board with support throughout the process.
    • learn more

  • General_CounselGeneral Counsel

    • General Counsel
    • Reduce the legal exposure of your board and company by enabling policies for access rights and document handling.
    • learn more

  • Indian_man_staring_at_your_computer_in_the_backgroundIT & Security Management

    • IT & Security Management
    • Help ensure the integrity, mobility and security of data across all user devices while minimizing IT service requirements.
    • learn more


See Who’s Using Our Products

Here are just a few of our exceptional clients.

learn more

Over 100,000 board members and executives trust Diligent

Diligent Boards is used by more security conscious companies in the world than any other corporate governance and collaboration solution. Many represent those industries with the highest security thresholds such as financial services, defense and healthcare.

learn more

We do our best to meet and exceed our clients’ high standards.

Here’s what they have to say about our efforts.
  • Chantal Robitaille, General Director Legal Counsel Bombardier
  • Stan Steeghs, Corporate Secretary MN
  • Rob Bellhouse, Company Secretary & Head of Legal Lonmin

Service That Delights Our Customers

Call us 24/7 and a member of our global support team will pick up within 5 seconds to deliver award winning service.

  • The rep was AWESOME!

    Patricia November 17, 2015
  • Your helpdesk team is top class.

    Yvonne November 16, 2015
  • You have one of the best customer service departments around!

    Angi November 16, 2015
  • Very quick and patient service. Thank you!

    Sue November 16, 2015
  • You are the best support desk! I wish we had you at our company.

    Rowena November 16, 2015
  • Great service. Very helpful and friendly staff member.

    Lisa November 16, 2015
  • Always a pleasure to deal with the excellent and proactive Diligent staff. Well done on fabulous Customer Service at all times!

    Roshi November 15, 2015
  • Your customer service is outstanding.

    Martina November 15, 2015
  • Best customer support ever.

    Nicole November 14, 2015
  • Thanks for the help on a Saturday morning.

    Jeffrey November 14, 2015
  • Great help. Very responsive. Atena stayed on line until she was sure I was online.

    Peter November 13, 2015
  • As a new user, the support you provide is immeasurable! Thank you for giving me peace of mind!

    Leslie November 13, 2015
  • We are very new to Diligent and Gian was able to keep me connected to Diligent to complete our first board book that is live with the Board. Being able to work remotely saved my weekend as well. Thank you Gian!

    Dale November 13, 2015
  • Thanks for the excellent customer service.

    Valerie November 13, 2015
  • Excellent service! Thank you!

    Pamela November 13, 2015
  • Excellent service, Aditi is wonderful! Pleasant, professional, patient and knowledgeable.

    Ann-Marie November 12, 2015
  • I was extremely pleased with the professional manner with which I was served.

    John November 12, 2015
  • Really quick and kind service. Full marks!

    Chris November 12, 2015
  • I am amazed at how helpful and patient the help was. I was guided through my problem when I didn’t know what I was doing.

    Thaine November 12, 2015
  • Excellent service. This is not the first time I have called and I have always been served by very professional and capable DB Support people.

    Ernesto November 12, 2015
  • You guys have the BEST customer service. Thanks!

    Ira November 12, 2015
  • You folks do an outstanding job. I’m not technically inclined at all, and you always come to my rescue.

    Helen November 12, 2015
  • Excellent support!

    Maurice November 11, 2015
  • Very satisfied with the service provided.

    Pheta November 11, 2015
  • As always, the help support team is the best!

    Denise November 11, 2015
  • Excellent Support provided! THANKS!!!

    Sherry November 11, 2015
  • Gian did a great job of helping me today. Thanks, Gian!

    Kari November 11, 2015
  • Diligent provides the best customer service and help support I have ever had the pleasure of working with! Thanks for your continued excellence!

    Heidi November 10, 2015
  • Best service I have had since the last time I called Diligent Board Books. You guys do it right.

    Louis November 10, 2015
  • Excellent way to reduce use of paper and organize board documents.

    Maserame November 10, 2015
  • Very helpful staff. Easy to use.

    Melissa November 09, 2015
  • My experience with Diligent was better than any help desk I’ve encountered.

    Aniello November 09, 2015
  • Quick, pleasant, efficient, and effective. Thanks

    Peter November 09, 2015
  • My client representative, Jared, was extremely helpful. He was courteous, patient and persevered through technical hurdles until I was comfortably able to access our company’s board account.

    Frederick November 09, 2015
  • Soooo very helpful and polite!

    Alison November 09, 2015
  • Eric was very helpful and gracious in assisting me with this request. Response time was immediately and process was most efficient. Thank you.

    Patricia November 09, 2015
  • Best service I have had since the last time I called Diligent Boards. You guys do it right.

    Louis November 08, 2015
  • Clear and easy to understand your customer service person.

    John November 07, 2015
  • I love getting a live person without having to listen to a recording directing me.

    Barbara November 07, 2015
  • Two phone calls in a few minutes. Both representatives were very courteous, responsive, and fast.

    Jarold November 06, 2015
  • Cheryl was amazing in providing excellent support. She was professional and extremely knowledgeable!

    Nancy November 06, 2015
  • Customer service has always been outstanding on all levels.

    Maureen November 06, 2015
  • A quick response and willingness to “hand hold” is essential for the business Diligent is in. Keep up the good work!

    John November 06, 2015
  • Great, courteous service… Thanks!!

    Patricia November 06, 2015
  • Very pleasant and helpful support person.

    Jerry November 06, 2015
  • Always helpful and friendly. Thank you.

    Sue November 06, 2015
  • This was my first call to the Support line. I’m impressed. If this is going to be the level of service going forward, I’ll be very happy with that!

    Eva November 05, 2015
  • Awesome support, as always.

    Lynn November 05, 2015
  • Excellent assistance. This enabled me to complete work that had a tight deadline. I felt sunk when I realized that my new computer had been set up without the Diligent software. With your assistance I was up and running in a few minutes.

    Tracy November 05, 2015
  • Customer service is always great!

    Eileen November 05, 2015
  • I couldn’t be more pleased with your support staff. Stellar service any time I’ve ever called.

    D’Ray November 05, 2015
  • Raydell always helps me in a clear, easy to understand way. His assistance is greatly appreciated.

    Joan November 05, 2015
  • I would just like to say that Bhavik was brilliant on the call yesterday – not only knowledgeable & practical about helping me through the various steps etc, but also solving a couple of issues – he was also excellent at calming me down (our documents are always left until the very last minute, so always a panic for me) !! Thank you Bhavik

    Helen November 05, 2015
  • Professional, polite service. Instant assistance – happy to push further to assist me – happy to allow me to stay on the phone until I was satisfied with the response offered (ie: not “fobbed off” no sense of “not my problem”). I’m very happy :)

    Rachel November 04, 2015
  • 24/7 Help Desk is awesome!

    Patty November 04, 2015
  • Thank you for the efficient service.

    Collette November 04, 2015
  • Excellent service, I was very surprised how good the service was! Thank you so much!

    Donnie November 04, 2015
  • Excellent service – no recommendations.

    Phillip November 03, 2015
  • I really appreciate your consistency of service. Always top rate. Jonathan was very professional, patient and thorough.

    Carlos November 03, 2015
  • Fantastic proactive customer care.

    David November 03, 2015
  • I appreciate the efficient service.

    Jon November 03, 2015
  • Yannick was very professional and helpful.

    Don November 03, 2015
  • The service on the 0800 number from NZ was excellent – served perfectly by a gentleman in Manhattan. All done in less than 10 minutes.

    Emmet November 02, 2015
  • Very professional and understanding representative handled my issues immediately and stayed with me as I updated the system. Thank you.

    Barbara November 02, 2015
  • Eric was great, very helpful! Thanks.

    Susan November 02, 2015
  • Thank you for your prompt accurate and courteous assistance.

    Les November 02, 2015
  • The customer rep called me when I got locked out. Very efficient.

    Dan November 02, 2015
  • Diligent Rocks — the BEST customer service. What sets Diligent apart is that someone with a heartbeat always answers the phone. Thank you!

    Maria November 02, 2015
  • Had a very urgent query late on a Friday afternoon which was resolved immediately. Thank you!

    Pam November 02, 2015
  • It was a pleasant experience. Thank you for your assistance.

    Karen November 02, 2015
  • I required help from your support line twice today, Bhavik and Paulina were just excellent, they understood rapidly my problems and provided solutions. Paulina took the time to create with me a complicated book from a massive Excel file, it was so appreciated.

    Bridget October 30, 2015
  • Bhavik provided excellent support. I was very impressed in all respects.

    John October 30, 2015
  • The lady that helped me was very patient and solved my issue quickly.

    Melvin October 29, 2015
  • You are always excellent and to the point! Thank you!

    Cathy October 29, 2015
  • Fabulous service yet again. Very happy Diligent user. Thank You.

    Niqui October 29, 2015
  • Great job, as usual!

    Shannon October 29, 2015
  • Wonderful, fast service.

    Rob October 29, 2015
  • Chris made my day – cleared up my tech issue and also clarified a process.

    Maribeth October 29, 2015
  • Very knowledgeable technician.

    Arlean October 28, 2015
  • Daniel was so helpful, he was very clear in his instructions and very patient with me, also to ensure next time this kind of issue arises again, I know how to fix things. Excellent service.

    Louisa October 28, 2015
  • Great service. Very prompt and responsive. Thank you!

    Bertil October 28, 2015
  • Your customer service was fantastic. I spoke with another English speaker who solved my problem instantaneously. From the time I placed the call to the time my problem was solved was less than two minutes according to my cell phone log!!

    Thomas October 27, 2015
  • Excellent help. Thanks Aditi.

    Colleen October 27, 2015
  • Everyone at Diligent is very helpful.

    Nancy October 27, 2015
  • Having such a pleasant, helpful person on the other end certainly made my job easier. Thanks to Daniel!

    Colleen October 27, 2015
  • Staff is very helpful!

    Linda October 27, 2015
  • I was attempting to login, but locked myself out. As I was trying to figure out what to do, I received a pro-active call from Diligent support who noticed I had locked myself out and called to help me reset my password. I was thoroughly impressed by the service. Thank you!!!

    Kevin October 27, 2015
  • Service was very efficient.

    Johnson October 27, 2015
  • The representative was very friendly and helpful.

    Mimi October 27, 2015
  • Cheryl responded to my problem in a most professional and courteous manner, quickly, efficiently and pleasantly — much appreciated

    John October 26, 2015
  • Instant help! Happy you remain calm with your customers!

    Janice October 26, 2015
  • The agent provided superb technical assistance today with professionalism and courtesy. Thank you.

    Michael October 26, 2015
  • Your support representatives are amazing!

    Judy October 26, 2015
  • My associate was excellent, very courteous and efficient.

    Carolyn October 25, 2015
  • Fantastic resolution early on a Sunday morning. Much appreciated!!!!

    David October 25, 2015
  • This was my first try at using Diligent – I really appreciated the great support today (on a Saturday) when questions came up!

    Ruth October 24, 2015
  • The person that assisted me by phone was excellent. She was patient, her instructions were clear and concise and she was not unduly technical.

    Larry October 24, 2015
  • I was seriously impressed by the way my call was handled.

    Steven October 23, 2015
  • Thank you for the professional service.

    Steve October 23, 2015
  • Representative was great. Resetting passwords can sometimes be frustrating but this was simple and quick. Thanks!

    Melissa October 23, 2015
  • Very helpful and pleasant. Thank you.

    D’Ann October 23, 2015
  • I appreciate each time I need assistance, I always get answers right away. Excellent Customer Service is what this world needs more of and be able to talk to a live person when needed. Thank you!

    Debra October 23, 2015
  • I appreciate the quick turnaround. A common occurrence with Diligent.

    Aaron October 23, 2015
  • Your representative Atena was simply perfect. She quickly understood my need, quickly walked me through a needed process, and quickly solved my request. I wish everyone I worked with was as efficient and helpful.

    Thomas October 22, 2015
  • I was really impressed with your fast and effective service!

    Roswitha October 22, 2015
  • Thanks for solving my problem! Great service!

    Richard October 22, 2015
  • So far I Love it, love it, love it!

    Lynn October 22, 2015
  • I couldn’t be more happy with the assistance I received from Ramone. He was very knowledgeable, professional, patient and, best of all, got the job done!

    Kathi October 22, 2015
  • Your service is always tremendous and speedy! Thank you.

    Alanna October 22, 2015
  • Excellent service. Thank you.

    Richard October 22, 2015
  • Great customer service.

    Joanne October 22, 2015
  • Great experience thank you.

    Christopher October 21, 2015
  • Staff is always patient and helpful!

    Barbara October 21, 2015
  • Every company should have customer service representatives like Diligent. Every time I’ve called I have been treated like royalty. It is a pleasure and I recommend Diligent to everyone who may have a need for such a program.

    Mimi October 21, 2015
  • I wrote a book on Customer Service, and I have to say that your reps are always great, especially as I am usually frazzled when I call. Also, do you select them to have nice voices? Sure seems that way!

    Rochelle October 21, 2015
  • So glad the support is there!

    Kendra October 21, 2015
  • Service was excellent.

    Leigh October 21, 2015
  • Awesome service – I was shocked at how easy this was!!

    Stuart October 20, 2015
  • I’ve always had great experience with your help line. I appreciate the prompt, efficient and courteous support.

    Teri October 20, 2015
  • Gian was excellent – very professional and courteous. It was a pleasure working with him to resolve the difficulty I had with my Diligent access.

    Susan October 20, 2015
  • Customer Support person was knowledgeable, polite, efficient.

    John October 20, 2015
  • My experience with Diligent Boards has been positive all-around.

    Catherine October 20, 2015
  • Daniel did an excellent job helping me was patient and polite. Thank you!

    Teddie October 20, 2015
  • Many thanks for the excellent service.

    David October 20, 2015
  • Very pleasant experience. Thank you.

    Jenny October 19, 2015
  • I appreciated Paul’s fast and exacting help.

    Terri October 19, 2015
  • You have one of the best support groups that I have dealt with for any software.

    David October 19, 2015
  • Eric was very professional and polite. I hope he answers my calls for help in the future!

    Kate October 19, 2015
  • Loved the rep on the phone … she agreed to stay on the line to ensure I got logged in okay … very professional.

    Dan October 19, 2015
  • Great service, as always

    Greg October 19, 2015
  • Jared was very helpful, polite and quickly helped me with my problem. Thank you Jared.

    Glenda October 19, 2015
  • I am extremely impressed that a real person answered the phone instantly – no recordings, no numbers to push and no wait time!!!!

    Glenda October 19, 2015
  • Always good to hear Frida’s sweet voice behind the telephone. Thank you for the the “always prompt” service.

    Julia October 19, 2015
  • You guys rock!

    Rodney October 19, 2015
  • Great customer service.

    Jane October 18, 2015
  • You guys are all fantastic :)

    Lynnette October 18, 2015
  • Very helpful and courteous. Highly satisfied.

    Joanne October 17, 2015
  • As always, when you call in for support to Diligent, service is amazing!

    Nimi October 16, 2015
  • The woman who helped me was fantastic and very helpful. Thank you!

    Elizabeth October 16, 2015
  • ALWAYS awesome service when I need it. Thanks.

    John October 16, 2015
  • You are amazing.

    Hannelie October 16, 2015
  • My representative was outstanding. Fixed my problem instantly! Very pleasant and knowledgeable. Best call center experience I have had in years!

    Mary October 16, 2015
  • Jared was incredibly knowledgeable and helpful. As I told him on the phone, Diligent has the single best customer service department I ever deal / have dealt with. Thank you, Jared!

    Brett October 16, 2015
  • Dom did a great job!! Outstanding customer supporter.

    Dorn October 15, 2015
  • Atena did a great job in solving my problem. I was very pleased with the outcome.

    Joan October 15, 2015
  • Your rep, Ramone, who assisted me was very polite, very knowledgeable and was awesome. Everyone I work with at Diligent is very professional and teaches me something new each time!

    Darla October 15, 2015
  • Very accessible and easy!!!! Thank you.

    Doug October 15, 2015
  • Great service as usual! Thanks!

    Kelley October 15, 2015
  • Great service and responsiveness!

    Jan October 15, 2015
  • You all are awesome!

    Debbie October 15, 2015
  • Thank you for your efficient support!

    Madeleine October 14, 2015
  • Ramone was my Diligent Support guy, he was patient and courteous.

    Clare October 14, 2015
  • You do an excellent job and have no thought of what you could do better.

    John October 14, 2015
  • My helper, based in New Zealand, was just great. Thank you so much.

    Martin October 13, 2015
  • Keep your staff, as they are talented people.

    Elroy October 13, 2015
  • The person that assisted me by phone was excellent. She was patient, her instructions were clear and concise and she was not unduly technical.

    Larry October 13, 2015
  • I was really impressed with the service provided from New York despite sitting here in NZ..I was prepared to wait another hour until the NZ office opened but was reassured everything could be done from there.

    Hemi October 13, 2015
  • Best customer support around!

    Julie October 13, 2015
  • Cheryl was very patient, informative and congenial on the phone with the issues which I probably was taught 3 years ago but forgot!

    Terri October 13, 2015
  • Love working with Diligent!

    Sara October 13, 2015
  • Outstanding customer service!

    Jonathan October 13, 2015
  • Very helpful agent. He was nice to work with.

    Bruce October 13, 2015
  • Whenever I’ve called, I’ve always felt the support was very calm and patient with me.

    Martha October 13, 2015
  • Super fast service as always! Excellent!

    Rachel October 13, 2015
  • I was perfectly satisfied and impressed by the flawless service.

    Alain October 13, 2015
  • Daniel identified the problem immediately, corrected it, and I was back up and working again! Great service!

    Donna October 13, 2015
  • Very helpful and accommodating. Thank you.

    Steven October 12, 2015
  • Friendly and very prompt service.

    Jim October 12, 2015
  • Very good service, thank you.

    Naomi October 12, 2015
  • Great service and patience from Glynis – thank you!

    Colin October 11, 2015
  • I appreciate the great service. Thanks!

    Brian October 11, 2015
  • Great assistance always, thank you :)

    Lynnette October 10, 2015
  • Once again Diligent Boards Support provided exemplary service with a time-sensitive request. Without question, Diligent Boards Support is THE industry leader!

    Paul October 09, 2015
  • The best Help/Support group I have had the pleasure to work with.

    Kathryn October 09, 2015
  • Rep was excellent and knew immediately what the issue was.

    Maxine October 09, 2015
  • It was very reassuring to have the 24/7 help staff available—we are on the road in Europe, and this could have been a real problem without call-in assistance that had a can-solve attitude. Thanks.

    Scott October 09, 2015
  • Excellent as always.

    Kory October 08, 2015
  • Service is always always exceptional..your staff is very well trained and very pleasant.

    Elaine October 08, 2015
  • Very good service!

    Timothy October 08, 2015
  • I’ve learned a great deal from my experience with Aditi. Thanks so much Aditi. You were a life saver.

    Tricia October 07, 2015
  • Natacha is incredibly patient and informative. Her tone and speech pace was excellent, she explained the instructions step by step it was excellent.

    Suvina October 07, 2015
  • I’ve been very pleased with the app and service.

    Pinhas October 06, 2015
  • As always, thank you so much for your efficient help!

    Marie-Christine October 06, 2015
  • I work with several Boards who use your services and I have always found when I ring up for assistance, which is normally due to operator error or memory lapse, the service I have received has been excellent.

    Glenda October 06, 2015
  • Great Service

    Charlie October 06, 2015
  • Great help today

    Peggy October 06, 2015
  • I am elated this issue was fixed so quickly and efficiently! Made my day!

    Sandy October 05, 2015
  • Juan was such a wonderful ambassador of Diligent. He was courteous, patient, and knowledgeable.

    Steve October 05, 2015
  • Friendly and efficient support team.

    Hamish October 04, 2015
  • Outstanding service.

    Michael October 04, 2015
  • What could have been complicated was made very easy by your team. Thank you!

    Lorna October 03, 2015
  • What a pleasure to have such great service.

    Susan October 01, 2015
  • Amazing system and excellent service.

    Cordia October 01, 2015
  • Happy with the result.

    Sharon October 01, 2015
  • As always – fast and efficient and effective!

    Linda September 30, 2015
  • My customer service rep was very patient and offered a good alternative if my ipad wouldn’t work. I really appreciate it.

    Kate September 30, 2015
  • Terrific rep…My issue was fixed in 2 minutes.

    David September 29, 2015
  • Very helpful service. Thank you.

    Patricia September 29, 2015
  • Everything great!!!

    Brenda September 29, 2015
  • Great, responsive service….much appreciated!

    Mark September 29, 2015
  • I appreciate the quality customer service. Thank you

    Brian September 29, 2015
  • The representative was very helpful and quickly resolved my issue. Thank you

    Linda September 29, 2015
  • Daniel was very professional and very pleasant to deal with. Thank you for a top notch experience and for solving my problem!

    Elizabeth September 28, 2015
  • Love the quality of service you provide.

    Kate September 28, 2015
  • My sincere thanks to Daniel for the quick turn around and excellent customer service!

    Margo September 25, 2015
  • Thank you for your quick response.

    Linda September 25, 2015
  • My customer service rep was perfect. She didn’t only give me the answer I needed, she stayed on the line to make sure my login issue was 100% solved. Terrific customer support…thank you!

    Christoph September 25, 2015
  • I have always received excellent customer service whenever I have called. Thank you.

    Vicki September 24, 2015
  • Cheryl was very knowledgeable and efficient in assisting me with the issue. It was a productive experience! Thank you Cheryl and Diligent!

    Louvenia September 24, 2015
  • DB’s guys and gals always rock! Everyone does a very good job. You all keep it both pleasant AND professional. It is always great to deal with you.

    Sean September 24, 2015
  • I always find the Customer Service team very helpful. If they aren’t 100% sure of the answer to the question they always check with a colleague so that they don’t give the wrong information.

    Kerryn September 24, 2015
  • My experience of implementing Diligent boards as project manager has been very positive indeed. I have found Diligent to be extremely supportive and responsive throughout the initial engagement, commercial negotiations and implementation. I really don’t have anything to add around what could be improved – great job!

    Susannah September 24, 2015
  • Great customer service!

    Daniel September 23, 2015
  • Customer Service is outstanding!

    Rosemary September 23, 2015
  • Love the support you provide!

    Jenifer September 23, 2015
  • Always tremendous service. Thank you.

    Sandy September 23, 2015
  • We were nervous the implementation would cause disruption. This was totally unfounded and indeed efficiencies were apparent from day 1.

    Ed September 22, 2015
  • I was very pleased with the quick response to my needs. Thank you.

    Jack September 22, 2015
  • As always, thank you.

    Marie-Christine September 21, 2015
  • Carrie was extremely helpful and very responsive. She has made me look good to our directors!

    Jenny September 21, 2015
  • Great service.

    Caren September 21, 2015
  • I didn’t make a request. Diligent actually called me when I failed to use the proper password – a number of times. Was surprised by the call and especially the timing. Very responsive and much appreciated. Thank You.

    James September 20, 2015
  • Service support was available on a Saturday evening, was very prompt, and was immediately effective. Service agent on the phone was very cordial. Thanks for the professional support!!

    Mike September 19, 2015
  • Consistently good support experience. Thank you.

    Graeme September 19, 2015
  • Your people are the best !!! Their support and understanding is outstanding !!!! Thank you so much !!

    Borden September 19, 2015
  • I found your customer service very professional, efficient and friendly not to mention patient. I’m SO GLAD you have such a great support system.

    Helen September 18, 2015
  • Just keep going with the excellent customer support, it’s always been a pleasure to work with Diligent.

    Karen September 18, 2015
  • Service was amazing, as usual from Diligent Boards. Thank you so much for getting us sorted.

    N/A September 18, 2015

    Dan September 17, 2015
  • Great experience.

    Joel September 17, 2015
  • You are the best – I always am more than pleased that I selected Diligent as our board portal – you have all lived up to my highest expectations.

    Roberta September 17, 2015
  • Diligent Boards brings life into the Boardroom.

    Malefa September 17, 2015
  • Great service as always.

    Glenn September 17, 2015
  • Very happy with service I received on my very first call to Diligent.

    Susan September 17, 2015
  • My support representative could not have been more helpful, polite and friendly. He is a great ambassador for your company. I’m very grateful for his quick response and warm approach.

    Bruce September 16, 2015
  • The person I talked to was awesome – quick solution and very pleasant to deal with. Thanks.

    Adam September 16, 2015
  • Very pleased with your Diligent Boards service and the representative I spoke with today. Keep up the good work!

    Andy September 16, 2015
  • Always great customer service – thank you!

    Sylvia September 16, 2015
  • Thank you so much for the attention, professionalism and quick assistance provided to me today.

    Mimi September 15, 2015
  • Very pleased and impressed with the 24/7 help line. The support team is excellent – they are always courteous and helpful and usually pick up on the very first ring, which is a God-send when we are working to get a book finished on a tight deadline. Great job!

    Greg September 15, 2015
  • I REALLY appreciated the quick and friendly service.

    John September 15, 2015
  • Your staff at the Help Desk are always so helpful and pleasant! They are great!

    Judy September 14, 2015
  • I was treated very professionally and got my problem fixed. Thanks!

    Mark September 14, 2015
  • Representative was Outstanding

    Michael September 14, 2015
  • Very professional telephone assistance. Thank you.

    Caitriona September 14, 2015
  • I have found everyone at Diligent to be helpful, efficient and knowledgeable. Great product and great service, thank you

    Gill September 13, 2015
  • Great service. I was up in less than two minutes. The rep stayed on the line until I was on-line. Thanks

    Michael September 13, 2015
  • I am a new user, but so far, however, I find It very easy to use and appreciate all the features offered.

    Ron September 11, 2015
  • Your product and people are the best that I have dealt with to date. I have been in this industry for over 20 years and your customer service, support and product is amazing! I have been on job interviews and I always ask if they use Diligent and try to promote it every chance I get.

    Cathy September 11, 2015
  • Thank you for your patience and prompt attention!

    Emma September 10, 2015
  • wonderful customer service….

    Jean September 10, 2015
  • The greatest group of friendly people I have ever worked with! :-)

    Diann September 10, 2015
  • Excellent service!!

    Glenn September 10, 2015
  • Very happy with the service. I was the board member who picked Diligent for my newest board.

    Jeffrey September 09, 2015
  • As always, extremely professional service and a pleasure to deal with. Thank you.

    Barbara September 09, 2015
  • Great service as usual!

    Kerrin September 09, 2015
  • Your staff are always lovely to speak to and very helpful.

    Audrey September 09, 2015
  • Our account manager has been wonderful to work with. Both on the phone as well as in person. She has been informative, accommodating and knowledgeable. If there was a technical (security) issue that she was not 100% sure of, she put in extra effort to research and find those answers and get back to us expeditiously. I have personally enjoyed working with her and look forward to our continued business relationship.

    Gregg September 09, 2015
  • Prompt, polite and excellent service

    Luke September 09, 2015
  • Our support representative was wonderful! Very clear and concise in her instructions, with a warm tone and helpful attitude. I wish I could call her for all my customer service needs at all companies!

    Brett September 08, 2015
  • Excellent help. Thank you

    Stephen September 08, 2015
  • We have been incredibly satisfied with our main Diligent contact. He has been very professional, incredibly helpful and very quick to respond to any queries we have had. He has made the transition to Diligent very smooth and been incredibly patient in transitioning our board members into full use of the software.

    Pranay September 08, 2015
  • Thank you for your ongoing help and support. The Diligent team is wonderful, so attentive, polite and helpful.

    Karinna September 03, 2015
  • The level of professional customer service Diligent Boards provides is without question BEST IN CLASS!

    Paul September 03, 2015
  • Your support is much appreciated.

    Donna September 03, 2015
  • Always easy and fast when I call in!

    N/A September 02, 2015
  • I haven’t been using Diligent for very long, but it is an incredibly well thought out tool and very intuitive. I also appreciate the top notch customer service.

    Johanne September 01, 2015
  • Always great service!

    Beryl September 01, 2015
  • Service was excellent in all respects.

    N/A September 01, 2015
  • Had 8 minutes to solve an issue and she did it in 3. excellent as always!!!!

    Matt September 01, 2015
  • It was quick, efficient & seamless. Doesn’t get any better than this.

    Shari September 01, 2015
  • Best support system out there!!!!!

    Gloria September 01, 2015
  • Great customer service!

    N/A September 01, 2015
  • I was very impressed with the way my problem was dealt with. With the 4 calls that I put in, everyone showed their expertise and willingness to solve the issue I had. Great service.

    Eneleata August 31, 2015
  • Phenomenal customer service every time!

    Karen August 31, 2015
  • Service was quick and efficient – thank you!

    Maria August 30, 2015
  • Great service. The representative was very knowledgeable and solved my connection problem. Very satisfied.

    Philip August 28, 2015
  • No constructive criticism. All service has been excellent as of date. My support representative has made my life/job significantly easier and has saved hours off my day. Thank you!!

    Jennifer August 28, 2015
  • Fantastic service

    Barbara August 28, 2015
  • excellent experience with customer support

    Kent August 27, 2015
  • The support staff is really polite and on top of the game. My matters were resolved quickly. I especially like the fact that there’s no “press 1 for something, 2 for something else” prompt.

    Andrew August 27, 2015
  • The technician was very helpful, courteous and patient while troubleshooting the issue which was quickly resolved!

    Cindy August 27, 2015
  • The way you run the training sessions and service for Diligent Boards is excellent. Our customer success team did an awesome job training our staff and Trustees, always helpful and professional and was a hit with our trustees when he met them and said something really funny to them which has stuck with him. It’s been a pleasure working with him. 0800 support has been excellent so far. Trying to get Trustees to use them more often. Thank you.

    Maraea August 27, 2015
  • We are extremely pleased with your availability, service and product to date.

    Merle August 27, 2015
  • The person I spoke with made me feel so comfortable and not at all anxious about an oops I created. He’s the best!

    Theresa August 27, 2015
  • Excellent experience with customer support.

    Kent August 27, 2015
  • I am impressed that diligent called to help before I called for help when I was clearly having s problem.

    William August 26, 2015
  • I am impressed that Diligent called to help before I called for help when I was clearly having s problem.

    William August 26, 2015
  • Our customer success team did a wonderful job at getting our site up and running quickly. This is our second site and we’re so happy to work with Diligent!

    Beth August 26, 2015
  • As usual the support representative went completely out of his way to assist with our query to a satisfactory conclusion.

    N/A August 26, 2015
  • I’ve been impressed with the prompt service we have received from all the Diligent representatives. Our customer success team managed the entire process very effectively, keeping me updated at every stage. I particularly commend our customer success representative on his training technique – knowledgeable, patient and thorough. Any questions I have submitted to the Support Team have been dealt with in a timely manner and with courtesy.

    Jean August 26, 2015
  • Rep was wonderful – went above and beyond with the extra help of installing the shortcut to my desktop – I was calling as my user name was not being recognized – he fixed that and then added the shortcut. So responsive and so professional!

    Mary August 25, 2015
  • You are amazing

    Donna August 25, 2015
  • Thanks for calling me on seeing that I was locked out. I was very impressed with the initiative shown as I had not even logged a problem.

    Mark August 25, 2015
  • Nothing I feel that can be done better, but I would like to stress that I have been very impressed with the help and assistance that has been given to us during the implementation process. It happened during our busiest time of year and our customer success team ensured the process was as painless as possible answering all of my requests and questions in a very timely manner. Even at this relatively early stage, we are happy with the decision made to utilize Diligent Boards.

    Karen August 25, 2015
  • Just wanted to say how efficient my support representative was with my support call, she phoned me instantly with a solution to try, she also emailed me screen shots of what to do. Very professional.

    Meni August 25, 2015
  • Rep was wonderful – went above and beyond with the extra help of installing the shortcut to my desktop – I was calling as my username was not being recognized – he fixed that and then added the shortcut. So responsive and so professional!

    Mary August 25, 2015
  • You are amazing.

    Donna August 25, 2015
  • Thanks for calling me on seeing that I was locked out. I was very impressed with the initiative shown as I had not even logged a problem.

    Mark August 25, 2015
  • I am completely satisfied with the contact and support I have had with Diligent. I find the help desk very supportive and responsive, and can only wish that all help desks were so professionally trained.

    Naomi August 24, 2015
  • We were so rushed on our end to get the site up and running with all the information necessary for the Board meeting. Our customer success representative was very helpful and on top of any questions or anything I needed to facilitate. I absolutely think she is wonderful.

    Tami August 24, 2015
  • Our CEO was reluctant for the implementation. He is now a convert and is very keen for us to expand our usage. Our customer success representative has been awesome to deal with, prompt, efficient and knowledgeable.

    Sue August 23, 2015
  • Top class service

    John August 23, 2015
  • I did not call the support, but the support called me (!) after I had tried to enter several times with a wrong password (I had forgotten my password). Incredible service!

    N/A August 23, 2015
  • The customer service provided by Diligent Boards Support has been outstanding. After today’s experience, I commented to my wife that every organization should treat people like Diligent does. Outstanding service by patient, knowledgeable staff!

    Mark August 21, 2015
  • Customer service provided by Diligent Boards Support has been outstanding. After today’s experience, I commented to my wife that every organization should treat people like Diligent does. Outstanding service by patient, knowledgeable staff!

    Mark August 21, 2015
  • Brilliant support as always thank you

    Louise August 20, 2015
  • The other administrator and I learned a lot in going through the first meeting paperless. The customer success team fielded several questions along the way, and the Board was very happy with the roll out.

    Scott August 20, 2015
  • The representative was polite, professional and knowledgeable, and made the experience very pleasant. I wish all customer service support specialists were as good as him.

    John August 20, 2015
  • I was assisted by Yannick over two days to resolve a technical issue regarding difficulty accessing the software. Excellent service as always!

    Mark August 20, 2015
  • Brilliant support as always thank you.

    Louise August 20, 2015
  • The representative was very helpful and really came through for me as i forgot my password and need to present at a meeting and info was on the computer Very grateful!!

    Ginger August 19, 2015
  • Great service, thank you!

    Mervin August 19, 2015
  • I wish I could remember the name of the person who helped me. He was over and above the call of duty..he made me feel a little more competent than I am.

    Miriam August 19, 2015
  • The operator not only took the step of resetting my password but walked me through the step and stayed on the line to ensure my profile was appropriately set up.

    Russell August 18, 2015
  • Yannick was very professional and helpful – a real credit to your company and client service

    Matt August 18, 2015
  • I was very impressed with the level of service and how fast my query was sorted.

    Lisa August 17, 2015
  • Your patience was also much appreciated.

    Bick August 15, 2015
  • Thank you for resolving my issue so promptly!

    Leslie August 14, 2015
  • Continue your outstanding customer service!

    Rod August 13, 2015
  • Nothing you could do better. Now that I will be using it more often I need to have a better understanding of Diligent and how to use it more efficiently.

    Diane August 13, 2015
  • Great service! Never have experienced this before. Thanks

    Peter August 13, 2015
  • Responder was knowledgeable and provided the advice I needed promptly and in a very courteous manner

    John August 13, 2015
  • i loved their service and assistance. it was great.

    Stancy August 13, 2015
  • Your support staff are always first class! Thank you.

    Hannah August 13, 2015
  • Gian was eager to answer all my questions and tried all possible ways to resolve the issues. Although we were not able to resolve one of the issues (no fault of his), he will provide feedback to the development team to improve the settings.

    Jessica August 12, 2015
  • The person who helped me has been well trained and was very helpful. She represents your company very well !

    Craig August 12, 2015
  • As always, Diligent provided assistance in a very prompt and professional manner and solved my issue!

    Kathleen August 12, 2015
  • Jonathan was very helpful and responded quickly to my questions and request. Thank you!!

    Darcy August 12, 2015
  • He also waited on the line to make sure I was able to get completely logged in and set up. This is very nice since many times something comes up and you have to call and start all over again.

    Tara August 12, 2015
  • Great, as always!

    Donna August 12, 2015
  • Great job

    James August 12, 2015
  • Your support staff was very accommodating and I was very pleased with the service I received thus my recommendation would be to keep doing what you are doing as my experience was successful!

    Lillian August 12, 2015
  • Excellent services, as always. Always a pleasure to contact your help desks.

    Colleen August 12, 2015
  • I found staff concerned most helpful and courteous.

    Ailsa August 12, 2015
  • Great job! Well done.

    Adina August 11, 2015
  • Daniel was extraordinary in his initiative in reaching out to me, and making it extremely easy for me to move forward, even though I was in my car at the time. I found his level of courtesy, knowedge, patience, and helpfulness to exceed even my very highest expeectations. Please commend Daniel on my behalf, amd thank you for the setting the bar of customer service so very high. You are truly set apart as a company. Thank you.

    Cathy August 11, 2015
  • Immediate support available late at night able quickly to resolve my query – very impressed.

    Robin August 11, 2015
  • Atina answered all my questions. great service!

    Tammy August 11, 2015
  • Thank you, great service!

    Deborah August 11, 2015
  • outstanding

    Bruno August 11, 2015
  • Eric was incredibly patient with me……for this I am grateful !

    Avtar August 11, 2015
  • Knowledgeable and very efficient. My compliments!!

    Rein August 11, 2015
  • agent with a lovely & warm sense of humour thank you!

    Claudia August 11, 2015
  • Excellent service as always!

    Cheryl August 11, 2015
  • I had to call twice and it turns out the problem was with my laptop….your people were great and helped me back on track. Very pleased; very appreciative

    Jo Anne August 11, 2015
  • Your guys and gals are doing a great job. Customer service is the backbone of any good company and knowing your team is on the other end of the phone makes me very confident that my situations will be resolved quickly and with professional courtesy.

    Sean August 11, 2015
  • Perfect

    Paul August 11, 2015
  • The transition has been seamless for all involved. Diligent team are amazing and nothing is too much trouble. In particular, training & set up with Leanne was excellent and very professional. The entire process has been totally headache free!! Regards – One happy customer :)

    Julie August 11, 2015
  • Diligent has the world’s best customer service . And Johnathan is a star!

    Denis August 10, 2015
  • Spoke to Daniel who answered all my questions brilliantly. I am very happy with the outcome.

    Krissy August 10, 2015
  • The representative took the time to educate me on an element of Diligent that I was not aware of and was helpful in solving the issue for others. Thank you – excellent service ..

    Mary August 10, 2015
  • Very good service… thanks much!

    Cindy August 10, 2015
  • My fellow board members have always told me that your support team was outstanding. I never had to call until today, and yes, the support I received was truly outstanding!! Thank you.

    Curtis August 10, 2015
  • WOW service, could not ask for anything better! Thank you

    Mike August 10, 2015
  • Great service thanks diligent

    Peter August 09, 2015
  • The Support Representative was very knowledgeable

    Tamara August 09, 2015
  • One of the best support calls I have had in my life. Keep up the great work.

    Scott August 09, 2015
  • Awesome!

    Carma August 07, 2015
  • Very fast, very professional and courteous!

    Mark August 07, 2015
  • I always have great service from those affiliated with the Orange Team.

    Kelly August 07, 2015
  • Team blue have bent over beckwards to implement the BoardBooks platform for us in a short timeline. Thank you!

    Addy August 07, 2015
  • The representative was extremely helpful and polite and answered all my questions and ensured that I could operate in Diligent! Thank you !!!

    Kelly August 06, 2015
  • Quick, pleasant and professional. Even my cat liked her.

    Jim August 06, 2015
  • always a great experience! thanks.

    Alison August 06, 2015
  • As always, the support is excellent!

    Donna August 06, 2015
  • Cheryl was very knowledgeable and helpful.

    Pamela August 06, 2015
  • Diligent Boards is the best thing we could have possibly done for our boards. I am still very, very, very pleased! Thank You!!

    Gloeia August 06, 2015
  • I have never experienced a bad support call. Always pleasant and helpful

    Kimberly August 06, 2015
  • customer support person, however, was great and quick and stayed on the line til I got it right.

    Randy August 06, 2015
  • thank you once again for your prompt and efficient service and your very pleasant operator

    Sue August 06, 2015
  • Diligent staff are always quick to respond, knowledgeable and above all I am speaking with someone who is not responding to a pre-written sheet. Excellent service, a pity more Australian companies do not take a leaf out of your book. Cannot speak highly enough of Diligent.

    Clare August 06, 2015
  • The training was very thorough and every time we have called for support, the response has been quick, and issues were resolved promptly.

    Leslie August 06, 2015
  • Everything was perfect!!! saved me sooo much time by helping me step by step to retrieve my document that I archived by mistake.

    Sandra August 05, 2015
  • As always, your service is excellent

    Renee August 05, 2015
  • Excellent Customer Service

    Diane August 05, 2015
  • When the initial team person could not handle my call and needed technical support, she gave me the contact information. Both my calls were answered immediately, the technicians stayed on the line to make sure that ultimately my problem was solved. They even worked with my technical support people. Thank you! It works great.

    Cindy August 05, 2015
  • Just excellent

    Frank August 05, 2015
  • Wonderful customer service and support – as always – what I have come to expect! Thanks so much!

    Susan August 05, 2015
  • So pleased to call a place of business and have a real person answer rather than having to wade through a menu of options. Eric was polite and solved my problem very quickly. Thank you!

    Dana August 05, 2015
  • Excellent service, I only wish our other service providers were as efficient and attentative as you are.

    Martha August 05, 2015
  • I am a huge fan of this product – this has been one of the best decisions that has been made in my office. I believe that some of my members have pursued Diligent for other Boards that they are on because of how much they are with us. Thank you, thank you, thank you.

    Michele August 05, 2015
  • The transition to electronic boardbooks was super easy and all of our directors really like the ease of use!

    Heather August 05, 2015
  • Daniel is always extremely helpful and the issue was resolved very quickly.

    Ants August 04, 2015
  • I think the security measures you have in place and the quick responses you make whenever anything looks unusual are excellent

    Glenda August 04, 2015
  • Very fast, very clear, great response thanks

    Louis August 04, 2015
  • I was very pleased with the service as I was not at my desk and I did not have the Team Blue’s phone number with me, so I contacted IT and they were able to assist me. Thank you.

    Maureen August 04, 2015
  • Your Fantastic

    Harold August 04, 2015
  • All good – many thanks for the assistance

    Mara August 03, 2015
  • Ramone figured out right away how to fix the problem, and offered suggestions on loading presentations. Very much appreciated.

    Cindy August 03, 2015
  • Being new to the program I so appreciate the instant response of your team.

    Sue August 03, 2015
  • Excellent help and service

    Mark August 03, 2015
  • New OC which list all my cookies with logins & PWs (and my file with this info had become corrupted. So the service was very helpful. Thank you

    Lesley August 03, 2015
  • Thank you for providing such a prompt response to my query

    Lin August 03, 2015
  • The response was very quick and efficient. Thank you

    Jacqueline August 03, 2015
  • Very easy to create a board book. We should have done this a long time ago!

    Sharon August 03, 2015
  • Sam – awesome to help me figure out some options I was unfamiliar with as well as provided pointers to allow me to use more features of your software!!! Very pleased with his assistance!

    Karen August 01, 2015
  • This is the best system EVER!

    Courtney July 29, 2015

Get Started Now

Talk to us today to find out more or reserve a demo

back to top
TRUSTe European Safe Harbor certification