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MCS streamlines and improves its risk management

November 7, 2024

James Wade is the First Vice President, CISO, at MCS, a property services provider that offers inspections, preservation, maintenance and renovations, with over 1.6 million properties serviced annually.

In his over 15 years at MCS, Wade’s audit and risk processes had remained stuck in laborious, time-intensive spreadsheets. By switching to Diligent, Wade was able to:

By using Diligent, MCS has greatly improved the efficacy of its risk management. “Through Diligent, we’ve been able to identify areas of weakness, where we need to shore up our risk management, and we’ve also been able to elevate information up to our boards,” said Wade.

“Our mission is to be good stewards of our clients’ information, and with the Diligent platform, we’ve been able to do that.”

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