Awards

66,000+ calls

45 countries

99% no wait time

Service like this, even during times of rapid global growth, has earned Diligent a high ranking in board book customer service awards worldwide, including:

  • Customer Service Team of the Year, Annual American Business Awards (four years in a row)
  • Most Customer Friendly Company of the Year, Best in Biz Awards International (two years in a row)
  • Silver Stevie Award for Customer Service Department of the Year, with Chief Revenue Officer Jeff Hilk winning Gold for Customer Service Executive of the Year
  • 2016 Asia-Pacific Gold Stevie Award for Innovation in Customer Service Management, Planning & Practice

Technology wins Diligent corporate awards as well.

In 2015, the Tabby Awards recognized Diligent Boards for its superior iPad app in Vertical Markets and Business Solutions, noting user experience, performance, tablet optimization and overall business value.