The Ernst Göhner Foundation sought a digital solution to facilitate communication with its committees and simplify the process of preparing and distributing meeting documents. The Foundation needed a system to produce documents quickly. One that would help avoid late nights spent photocopying voluminous amounts of material, a task made even more difficult with the addition of last-minute changes. A digital approach to save on the time and expense of physical distribution.
Southern RailSouthern Railway provides train services from London to the South coast of England on 414 miles of track. The railway operator manages 156 stations, operates a fleet of around 300 new or refurbished trains seven days a week, and employs more than 4,000 people, most of whom work at the company’s stations and aboard trains. Given the environmental implications of running a transportation company, Southern Railway has initiated a number of sustainability initiatives to minimise its environmental footprint, one of which was implementing a board portal solution.
Randstad HoldingRandstad Holding is the second-largest HR services company in the world. The company, which is headquartered in Diemen, Netherlands, provides work for more than half a million people around the world each day. By finding employees the work for which they are best suited, and by finding employers those candidates who best fit within their organisation, they provide value to society as a whole. It’s a sentiment reflected in their corporate mission: “To take the lead in shaping the world of work.”
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What Are Our Customers Saying?
THANKS for being so on top of this! I continue to be seriously impressed with your customer service.
Hannah Ellenson, Associate Director of Leadership Development
New Israel Fund
For the City of Sydney, Diligent took the uncertainty out of making the switch from paper to digital. Our Councillors can now securely access archived and current information via an easy-to-use digital communications tool anywhere at any time.
Leander Klohs, Executive Manager
City of Sydney
At Rothbury, we take pride in our profession and in delivering professional services. Diligent understood our business from the outset, and have provided us with concierge service and support at all times, along with an intuitive and user-friendly interface. Diligent has impressed our Board members, and both our Administrators and Directors commend the decision to implement Diligent Boards in our organisation. Diligent Boards has just brought the Board management process into the 21st century.
Doug Thompson, Executive Director
Rothbury Insurance Brokers
After careful consideration, we selected Diligent Boards in April 2014 as our vehicle to distribute Committee and Board meeting material to our Directors. We found the Diligent Boards Staff to be well versed, courteous and informative about their product during training sessions and they remain available to provide assistance after normal business hours. The product is very user friendly and offers various options on how to load your material into a secured environment. Our meeting material recipients have indicated that it is easy to access the material for viewing and/or printing. Overall, we are very pleased with the product.
Kelly Blackwell, Law Dept./The Corporate Secretary’s Office
Our board materials are now produced, distributed and reviewed in a much more efficient way. And virtual meetings can be conducted anywhere, securely and efficiently, improving collaboration and connectivity across our organization. We also need to maintain high levels of corporate governance as we continue to develop our businesses and execute our strategy. Diligent has been our trusted partner and provides us an executive communications solution which is easy-to-use. It has increased the mobility of our directors and other executives in dispersed locations in accessing information in a very secure way.
Robert L. Rosen, General Counsel
Halcyon Agri now has a reliable board portal solution that raises the bar for flexibility, security and efficiency of board communications. The Diligent Boards solution has transformed the way our directors access, review and approve board documents and reports. With many of our board members constantly on the move, having such a secure and easy-to-use digital platform provides more effective board-level communications before, during and after meetings. Moving to a paperless system has also had the added benefits of reducing printing costs, supporting our sustainability goals, as well as releasing internal administrative and IT capacity.
Pascal Demierre, Executive Director
Halcyon Agri Corporation
For me, the Diligent platform is easy to use and very intuitive, and the user support is first-rate.
Cam Hoang, Senior Counsel and Assistant Secretary
NSW Businesslink Pty Ltd compared Diligent Boards (formerly Diligent Boardbooks) against a number of competitors. We were amazed at how easy it was to use for both Administrators and Directors. Diligent’s professional Account Managers and exceptional 24/7 help desk also stood out. Now directors just carry their iPads with them.
Angela Leonello, Executive Officer
NSW Businesslink Pty Ltd
After engaging with several suppliers to provide a solution, the Diligent platform was the most user friendly of them all, both for the Administrator building the boardbooks and the end user. The support from all the team is amazing.
Paula Fowler, PA to Rosemary Martin, Group General Counsel & Company Secretary
Vodafone Group Services Limited
As a global company, our board members are located in a number of countries. Through Diligent Boards, I am able to ensure that important company materials get to them instantaneously and securely, rather than relying on courier service or other means of electronic communication. Confidentiality is also an important differentiator that Diligent offers.
Mohamed Elsarky, CEO
Godiva Chocolatier, Inc.
We are very satisfied with the [Diligent] solution and we look forward to expanding it to the other companies within our Group as soon as possible.
Francisco Rivadeneira Gastañeta, Vice-president and General Counsel
Coverys is dedicated to helping our clients identify and manage risk so it is incredibly important for our board members and executives to use technology that meets the highest standards of security. Diligent Boards has enabled our board to seamlessly communicate but within a security framework that limits our own risk.
Gregg L. Hanson, Chief Executive Officer and President
What I like about the Diligent Boards (formerly Diligent Boardbooks) iPad application is its ease of use. It maintains the ‘feel’ of paper, while making good use of the enhanced efficiencies that modern technology affords. Out of all the vendors we investigated, Diligent Boards (formerly Diligent Boardbooks) provided the best combination of features at a good price. We now have over 240 participants across 103 Boards and Committees.
Paul McKenna, Deputy Group Company Secretary
When the Boards (formerly Boardbooks) for iPad app launched...it became clear that this was the best solution… Our first electronic board meeting in September ran extremely smoothly and we haven't issued a paper pack since. We now have over 240 participants across 103 Boards and Committees. Diligent Boards (formerly Diligent Boardbooks) on the iPad really is changing the way we communicate with our directors.
Paul McKenna, Deputy Group Company Secretary
Our investment in the Diligent Boards (formerly Diligent Boardbooks) solution is well justified considering the time, monetary and efficiency savings we have gained as a result of switching to a paperless solution. There are also other unquantifiable benefits such as ease of access for directors, real-time updates and secure delivery
Martha Bromilow, Head of Company Secretarial
First Rand Limited
The quality of the Diligent Boards (formerly Diligent Boardbooks) product was outstanding compared with the competition. Then again, Diligent had their solution long before the iPad was introduced. Many other solutions entered the market with the introduction of apps and are in catch-up mode. And Diligent innovates its solution in response to changing customer needs to stay ahead of the curve.
David Morris, Deputy Company Secretary
The roll out with Diligent was fast, easy and painless. We started with the plc board but are now rolling it out to the operating divisions. It works just as well here as for the main board.
David Morris, Deputy Company Secretary
I would just like to place on record the most fantastic help and assistance that I get from your entire team. The manner with which the team has constantly and efficiently assisted me with my sometimes laborious requests is earth shatteringly awesome and I sincerely believe this is not the first commendation yourself or your team will be getting.
Chidi Okezie, Company Secretary
Stanbic IBTC Holdings PLC
We have used Diligent Boards (formerly Diligent Boardbooks) for over two years and are very pleased with their product. Diligent’s support staff is excellent and the portal is user friendly. In addition, the resource center is an excellent way for us to deliver important information to our directors. We continually look for ways to further use Diligent and have never been disappointed in its functionality.
Michael R McCoy, Vice President and Corporate Secretary
Our transition almost four years ago from paper production and distribution of board materials to Diligent Boards (formerly Diligent Boardbooks) was well received by our Board and executive management. In addition, the development staff routinely rolls out helpful enhancements to the app and the 24/7 customer support is superior - someone is always available to assist. The tool continues to be a ‘value add’ to our board experience.
Christine Layendecker, Sr. Administrative Assistant- Legal Dept.
Armstrong World Industries, Inc.
Diligent has a great reputation, and works with many other FTSE 100 companies. In addition, I had prior experience of the service, which was reassuring. It is a very customer-Focused business, and the product is simple to use, making the transition from paper to electronic board packs far easier.
Adam Westley, Company Secretary and Head of Compliance
We have been delighted with the success of our Diligent Boards (formerly Diligent Boardbooks) implementation. Our Directors enjoy using Diligent Boards (formerly Diligent Boardbooks) on their iPads and have commented on how much simpler it is than our old system of paper packs. We have a fantastic relationship with our account manager in Christchurch and the entire Diligent team are great to work with.
Andrew Brown, General Council
KiwiRail Holding Limited
The service and support provided by the Diligent Account Management Team to I-MED has been exceptional. The feedback from the board members was very positive after our first Board meeting and our Chair was very complimentary about Diligent’s Support Service following an incident when he was overseas and he contacted Support for assistance.
Angeline Emery, Company Secretary
We decided it was time to automate the process and started to look at board portals. Our goal was to increase efficiency, decrease costs and reduce our use, and wastage, of paper. At the same time, we had to make sure the directors were comfortable moving away from physical books to a privately hosted cloud-based solution. Diligent Boards (formerly Diligent Boardbooks) fulfilled all of our requirements, and more.
Sue Yeung, CFO & Company Secretary
Asia Satellite Telecommunications Holdings Limited
Digital Board Meeting’ an initiative taken by Diligent is going to save time, money and efforts. Our Board of Directors are very much impressed with this tool as it can be accessed on iPad anywhere, anytime and within no time. It is totally a new concept, an innovative, paperless and environment friendly product. We expect all the companies should use this wonderful tool for board meetings.
Bhagwat Patil, Head of Information Technology
Essar Oil is committed to GO GREEN and our top management is constantly pushing for initiatives which increase our green credentials. Our board-of-directors and senior leadership team use Diligent Boards (formerly Diligent Boardbooks) which allows us to conduct entirely paperless board & performance review meetings by providing secure access to documents and reports, eliminating redundant tasks and significantly improving collaboration while supporting effective governance at all levels.
Vikas Prabhu, CIO
Essar Power has adopted Diligent Boards (formerly Diligent Boardbooks), which allows us to efficiently compile, manage, distribute, access and archive board meeting materials online. It saves our cost and time. With this secure, convenient and easy-to-use system, our directors are able to transit to conduct paperless board meetings. The solution is backed up by an effective end-user and administrator training programme, responsive technical support, and ongoing maintenance and upgrade packages.
Priyanka Jain, Company Secretary
Essar Power Gujarat Limited
The Diligent solution has enabled PLI to embrace the digital age by being more efficient in the distribution and management of documents globally. With the proliferation of tablets amongst senior level executives, digital boardbooks facilitates them in getting the right documents and updates at the right time. The time saved from working with printouts and the better management of these documents allows the secretariat to focus on other areas of work. The support that we get from Diligent has been excellent from Day One.
Keng-Taan Soh, Group CIO
Petronas Lubricant International
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